La Casa del Libro

More and Better Books Sales Online

We increased by 30% the conversions of Casa del Libro's website through the redesign of its eCommerce to facilitate a better searchability of books according to the mental model of each of the main archetypes.
+30%
Conversion Rate Lift
Client
Sector
Retail y eCommerce
Methodology
User Research & Discovery
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The challenge
Develop powerful tools to provide a more pleasurable user experience and deliver better business results.
Casa del Libro asked us to completely reconceptualize its online shopping experience, taking advantage of its identity change process, as well as its commercial strategy in physical stores.

The challenge consisted in boosting sales, having a private area that would retain its customers, facilitate a more recurring purchase, and create a new graphic line that would excite, with the aim of having tools to grow at a commercial level in the future.
Mainly we started from an initial double challenge. On the one hand, adapt the new strategy of physical stores to the digital environment and, on the other hand, manage to increase to increase conversions on site with high traffic.
Gerard Adell
UX Consultant y Project Manager del proyecto
The results
1.
Increased conversion rate +30%.
+30%
Conversion Rate Lift
"With the new design of the product sheet, we managed to facilitate access to the book, not only optimizing the information we offered about it but also increasing the visual impact of the book as a product".
Gerard Adell
UX Consultant and Project Manager of the project
Highlights
Facilitate the search and selection of the book
from the mega menus that offer different access points.
Unification of the format of the book files
based on the company's sales strategy.
Optimization of the Checkout processes and the product file
to improve your conversions.
Improvement of book recommendations
from the creation of thematic landings to enhance the sales capacity of the site.
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